Return Policy

Customers agree to abide by these terms and conditions upon placing any order

Cedar Hill Gourmet Pantry accepts returns of unopened spices, seasonings, and mixes.  Cedar Hill Gourmet Pantry will not accept returns of any opened items.   These items cannot be resold or used by Cedar Hill Gourmet Pantry, and therefore, cannot be returned.

A return authorization number will be required; Please contact us for this number prior to shipping any item(s) back to us. Any package arriving to our facility without prior return approval will be refused.

Returns must meet the following criteria:

• Returns for unopened containers (which meet the above guideline) must be requested within 30 days of shipment date.
• Any requests after this time period will not be honored. Returns must arrive to us within 7 days of receiving an authorization number.
• A 10% re-stocking fee will be charged on all returned products. Products must arrive in excellent condition. Refunds, less any charges, will be made upon receipt of merchandise which meets this standard.
• The customer assumes all return shipping fees (Customer assumes all shipping fees for exchanges).
• Returns should be shipped by a carrier with tracking information; USPS Priority Mail, or FedEx.  The customer assumes all responsibility for the safe arrival of return packages.